Terms of service


Last updated: April 2026

OVERVIEW

This website is operated by United Human Nation. Throughout these Terms, the terms "we", "us" and "our" refer to United Human Nation. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service, including any additional policies referenced here. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using the site. If you do not agree to these Terms, you may not use the site or our Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform through which we sell our products.

SECTION 1 — ELIGIBILITY

By agreeing to these Terms, you confirm that you are of legal age in your country of residence to enter into a binding contract, or that you have obtained parental or guardian consent. You may not use our products for any illegal or unauthorised purpose, or in violation of any laws applicable in your jurisdiction. A breach of these Terms will result in immediate termination of your access to our Services.

SECTION 2 — OUR PRODUCTS

All United Human Nation products are made to order. Each item is produced specifically for you after your order is placed. Because of this, products may not be returned for change of mind or incorrect sizing. Please refer to our Returns & Refunds Policy for full details.

We make every effort to display product colours and images accurately. However, we cannot guarantee that your screen's display of any colour will be exactly accurate.

Product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to limit sales to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 — COLLECTIONS FOR CAUSES

Each United Human Nation collection is associated with a specific social or humanitarian cause. A percentage of revenue from each collection is donated to our designated charity partner for that cause. Donation percentages and partner organisations are disclosed on our Impact page.

By purchasing from a collection, you acknowledge that the stated donation is calculated as a percentage of the sale revenue, not the net profit, and that donations are transferred to partner organisations on a periodic basis as published on our Impact page.

SECTION 4 — PRICING AND PAYMENT

Prices are shown in the currency applicable to your region and are inclusive of any applicable taxes unless otherwise stated. Shipping costs are calculated separately at checkout.

We reserve the right to change prices at any time. If a pricing error occurs on an order you have placed, we will contact you before processing.

We reserve the right to refuse or cancel any order, including where we suspect fraudulent activity, incorrect pricing, or unusually high quantities.

SECTION 5 — ACCURACY OF INFORMATION

We aim to ensure all information on the site is accurate and up to date. However, we do not warrant that product descriptions, pricing, or other content is always complete, current, or error-free. We reserve the right to correct errors or cancel orders affected by inaccurate information, including after an order has been submitted.

SECTION 6 — MODIFICATIONS TO THE SERVICE

We reserve the right to modify or discontinue the site or any part of it at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

SECTION 7 — THIRD-PARTY LINKS AND TOOLS

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. Any use of third-party tools or services offered through or alongside the site is at your own risk.

SECTION 8 — USER CONTENT AND SUBMISSIONS

If you submit content to us — including product reviews, cause suggestions, feedback, or other materials — you grant us a non-exclusive, royalty-free licence to use, reproduce, and publish that content in connection with our Services. You confirm that any content you submit does not infringe the rights of any third party and complies with all applicable laws.

We reserve the right to remove content that we determine, in our sole discretion, to be unlawful, offensive, defamatory, or otherwise objectionable.

SECTION 9 — PERSONAL INFORMATION

Your personal information is collected and used in accordance with our Privacy Policy, available at unitedhumannation.com/policies/privacy-policy.

SECTION 10 — PROHIBITED USES

You may not use this site or its content to:

- Engage in any unlawful purpose or activity
- Violate any applicable laws or regulations
- Infringe on our intellectual property rights or those of others
- Harass, abuse, or discriminate against any individual or group
- Submit false or misleading information
- Transmit viruses, malware, or other harmful code
- Collect personal information of other users without consent
- Engage in spamming, phishing, or scraping
- Interfere with the security or operation of the site

We reserve the right to terminate your access to the site for any violation of these prohibitions.

SECTION 11 — DISCLAIMER OF WARRANTIES

The site and all products and Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the site's availability, accuracy, or fitness for a particular purpose, except where required by applicable law.

Nothing in these Terms limits or excludes any rights you have as a consumer under applicable EU or national consumer protection law, including your statutory rights in relation to defective goods.

SECTION 12 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, United Human Nation shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or our products.

However, nothing in these Terms limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; defective products under applicable consumer protection law; or any other liability that cannot be excluded or limited under applicable law.

For EU consumers: these Terms do not affect your statutory rights under EU consumer protection law, which apply regardless of the governing law chosen in these Terms.

SECTION 13 — INDEMNIFICATION

You agree to indemnify and hold harmless United Human Nation, its directors, employees, and service providers from any claims, damages, or costs — including reasonable legal fees — arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 14 — SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed and the remaining Terms will continue in full force.

SECTION 15 — TERMINATION

These Terms remain in effect until terminated. We may terminate your access to the site at any time if we believe you have breached these Terms. Obligations incurred prior to termination survive the end of this agreement.

SECTION 16 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Returns & Refunds Policy, and Shipping Policy, constitute the entire agreement between you and United Human Nation regarding your use of the site and supersede any prior agreements.

SECTION 17 — GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the United Arab Emirates.

For consumers residing in the European Union: notwithstanding the choice of UAE law, you retain the protection of the mandatory consumer protection laws of your country of residence. Nothing in these Terms is intended to deprive you of those protections.

SECTION 18 — CHANGES TO THESE TERMS

We may update these Terms at any time by posting the revised version on this page and updating the "Last updated" date. Your continued use of the site after any changes constitutes your acceptance of the new Terms.

SECTION 19 — CONTACT

Questions about these Terms should be directed to:

United Human Nation
Email: info@unitedhumannation.com
[Registered address, Dubai, UAE — add once confirmed]
[Business registration number — add once confirmed]